Privacy Policy
DATA PROTECTION INFORMATION OF TANOS GmbH
Der Schutz Ihrer Privatsphäre bei der Verarbeitung Ihrer personenbezogenen Daten ist TANOS ein großes Anliegen. Daher verarbeitet TANOS Ihre personenbezogenen Daten im Rahmen der Nutzung der nachfolgend beschriebenen Online-Dienste unter Beachtung der jeweiligen Datenschutzgesetze, insbesondere der Datenschutz-Grundverordnung (kurz: DSGVO) sowie der nachfolgend beschriebenen Grundsätze.
Status: November 2024
1. INFORMATION ABOUT THE RESPONSIBLE PERSON
Name and contact details of the person responsible:
TANOS GmbH
Pionierstraße 1
89257 Illertissen, Germany
Telephone number: +49 7303/ 165 302 00
E-mail: info@tanos.de
Contact details of the data protection officer / data protection team of the controller
TANOS GmbH
Data Protection Officer / Data Protection Team
Pionierstraße 1
89257 Illertissen, Germany
E-mail: datenschutz(at)tts-company.com
2. INFORMATION ON THE RIGHTS OF DATA SUBJECTS
If the relevant requirements are met, you have the following rights:
- Right of access, Art. 15 GDPR
- Right to rectification, Art. 16 GDPR
- Right to erasure, Art. 17 GDPR
- Right to restriction of processing, Art. 18 GDPR
- Right to data portability, Art. 20 GDPR
Right to object, Art. 21 GDPRIn accordance with Art. 21 No. 1 GDPR, you have the right to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e) or f) GDPR for reasons arising from your particular situation. In accordance with Art. 21 No. 2 GDPR, you have the right to object at any time to the processing of your personal data in the context of direct marketing, if and insofar as this concerns direct marketing.
- Right to withdraw consent, Art. 7 para. 3 GDPR
- Right to lodge a complaint with the competent supervisory authority, Art. 77 para. 1 GDPR
You can lodge a complaint with the supervisory authority responsible for your place of residence/your federal state or with the supervisory authority responsible for us.
The supervisory authority responsible for us is
Bavarian State Office for Data Protection Supervision
P.O. Box 1349, 91504 Ansbach, Germany
E-mail: poststelle@lda.bayern.de
To assert your rights, please use the contact details provided in section 1. Please ensure that we are able to clearly identify you.
3. INFORMATION ON THE PROCESSING OF PERSONAL DATA
When you use our online services, various personal data are processed for different purposes. Below we inform you about the respective processing.
3.1 TRACKING / COOKIES
When you use our website and services, personal data may be processed as part of our tracking. We use ‘cookies’ on our website for tracking purposes. Cookies are small data packets that web browsers and/or websites generate and store locally on the end device. They contain character strings that can be used to identify the respective end device and ultimately you as a natural person using the end device. With the help of cookies, the individual path through the Internet can be documented in a traceable manner and login data, surfing behaviour, individual settings and much more can thus be stored (‘tracking’).
We use different types of cookies that enable such tracking and distinguish between three categories: Necessary, Functional and Marketing. You can view detailed information about what is behind the individual categories, which cookies are assigned to the individual categories, the purposes of processing, the specific personal data that we process for the respective tracking and the storage period on our website via Cookie Consent Management.
3.2 USE OF THE WEBSITE
When you use our website, certain personal data is automatically collected. This is for technical reasons, so that we cannot provide you with the content you access without this data.
| Categories of personal data | Online data |
| Personal data contained in the categories | IP address, company, date & time of access, name of the accessed file/website, operating system used, type & version of internet browser, the previously accessed website (referrer URL), host name of the accessing computer |
| Purpose | Provision of the website content accessed, ensuring the security of the IT infrastructure used |
| Legal basis | Weighing of interests, Art. 6 para. 1 lit. f) GDPR In addition to providing the website content accessed by the user, our legitimate business interest is to ensure the security of the IT infrastructure used (detection, elimination, preservation of evidence). |
| Categories of recipients | Processor (hosting service provider) |
| Storage duration | 7 days |
| Obligation to provide | The provision of the aforementioned data is not required by law or for the conclusion of a contract. However, if the data is not provided, the website cannot be provided. |
3.3 GENERAL CONTACT FORM AND PRODUCT ADVISER
We offer you the opportunity to contact us with your enquiry using our contact form. You can also use the product advisor to request specific product information or ask product-related questions.
| Categories of personal data | Online data, master data, other user data |
| Personal data contained in the categories | IP address, surname/ first name, email address, telephone number (optional, if a callback is expressly requested), postcode, contact form information |
| Purpose | Processing of your enquiry including feedback |
| Legal basis | Balancing of interests, Art. 6 para. 1 lit. f) GDPR Our legitimate business interest is to store and process your details from the contact form for the purpose of processing your enquiry. |
| Categories of recipients | Processor (hosting service provider, e-mail service provider) |
| Storage duration | Your data will be stored for a period of 3 years from the end of the year in which you contacted us or until the end of any legal disputes in order to preserve evidence for the possible assertion, exercise or defence of legal claims. |
| Obligation to provide | The provision of the aforementioned data is not required by law or for the conclusion of a contract. However, if the data is not provided, contact cannot be established. |
3.4 INFO PACK REQUEST
You can request the TANOS info pack by post using the info pack enquiry form. Within this contact form, you also have the option of arranging a telephone consultation appointment and registering for the TANOS newsletter to receive general information about our company, products and services. Further information on newsletter registration can be found in the relevant section.
| Categories of personal data | Online data, master data, other user data |
| Personal data contained in the categories | IP address, company, surname/ first name, postal address, telephone number (optional, if a telephone consultation is expressly requested), email address, contact form information |
| Purpose | Processing your request, including sending the information package by post, notification of dispatch, avoiding duplicate orders, queries and, if necessary, feedback on other questions and comments in the contact form Contact for the purpose of arranging a telephone consultation appointment |
| Legal basis | Balancing of interests, Art. 6 para. 1 lit.) GDPR |
| Categories of recipients | Processor (hosting service provider, e-mail service provider) Shipping service provider |
| Storage duration | We process your data until you revoke your consent or until 6 months have elapsed since the data was collected. |
| Obligation to provide | The provision of the aforementioned data is not required by law or for the conclusion of a contract. However, if the data is not provided, the service cannot be provided or contact cannot be made. |
3.5 NEWSLETTER
We offer you the opportunity to stay in touch with us via our newsletter. If you wish, we will inform you about our products, services, events and campaigns, among other things, in our newsletter. Please refer to the registration form for detailed information.
| Categories of personal data | Online data |
| Personal data contained in the categories | IP address, date & time of confirmation of registration via double opt-in/newsletter call/unsubscription, type & version of internet browser, operating system, the previously accessed website (referrer URL) |
| Purpose | Provision of online registration/deregistration incl. double opt-in procedure |
| Legal basis | Balancing of interests, Art. 6 para. 1 lit. f) GDPR In addition to providing the website content, our legitimate business interest is to ensure the security of the IT infrastructure used and to carry out the double opt-in procedure to confirm the newsletter subscription. |
| Categories of recipients | Processor (hosting service provider) |
| Storage duration | We will process your data until you cancel your newsletter subscription or until 18 months have elapsed since the last newsletter contact. |
| Obligation to provide | The provision of the aforementioned data is not required by law or for the conclusion of a contract. However, if the data is not provided, the online registration/deregistration incl. double opt-in procedure cannot be provided. |
| Categories of personal data | Online data, master data, other user data |
| Personal data contained in the categories | Surname/first name, title, usage data such as access, frequency, time, click/opening behaviour of the subscriber, cookie data, email address |
| Purpose | Sending the newsletter |
| Legal basis | Your consent in accordance with Art. 6 para. 1 lit. a) GDPR |
| Categories of recipients | Processor (hosting service provider, newsletter service provider) |
| Storage duration | We will process your data until you cancel your newsletter subscription or until 18 months have elapsed since the last newsletter contact. |
| Obligation to provide | The provision of the aforementioned data is not required by law or to conclude a contract. However, if the data is not provided, you will not be able to receive the newsletter. |
3.6 TRADE FAIR CONTACT FORM
At trade fairs, we offer you the opportunity to request specific product information and offers via our trade fair contact form.
| Categories of personal data | Master data, other user data |
| Personal data contained in the categories | Company, surname/ first name, email address, telephone number (optional, if contact by telephone is expressly requested), contact form information |
| Purpose | Processing your request including feedback, initiating, implementing and maintaining a business relationship |
| Legal basis | Fulfillment of the contract, Art. 6 para. 1 lit. b) balancing of interests, Art. 6 para. 1 lit. f) GDPR. Our legitimate business interest is to store and process your details from the contact form for the purpose of processing your request. |
| Categories of recipients | Processors (hosting service providers, e-mail service providers, intragroup recipients) |
| Storage duration | Your data will be - for a period of 6 months after the end of a consultation at the trade fair - for the purpose of preserving evidence for the possible assertion, exercise or defense of legal claims for a period of 3 years from the end of the year in which you contacted us or until the end of any legal disputes. - stored for 6 or 10 years within the scope of statutory (commercial and tax law) retention obligations. |
| Obligation to provide | The provision of the aforementioned data is necessary for the conclusion of the contract. If the data is not provided, contact cannot be established. |
4. STATUS AND AMENDMENT OF THE DATA PROTECTION INFORMATION
We reserve the right to amend this data protection information due to technical developments and/or changes in legal and/or regulatory requirements.